Privacy Policy
Company: TREE FOR CHANCE LTD (hereinafter referred to as “Luxury Watch Challenge” or “LWC”)
Company Number: 15900514
Email: contact@luxurywatchchallenge.com
Address: London (Wc2) Office, 7 Bell Yard, London, United Kingdom, WC2A 2JR
Who Are We?
We are Luxury Watch Challenge, and we are committed to protecting your privacy. If you have any questions about our privacy policy, you can contact us at: contact@luxurywatchchallenge.com.
What Is the Purpose of This Policy?
This policy outlines what happens when we collect personal information from you through our website. By using our service, you agree to this policy. Please note that this policy only applies to the information you provide to us. If you provide personal information to third-party services such as payment providers or other websites, please check their respective privacy policies.
Can This Policy Change?
Yes, we may update this policy from time to time. We encourage you to check this page periodically for any updates. By continuing to use our service, you agree to the updated policy.
What Information Do We Collect?
We may collect the following information from you:
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Information You Provide:
- Your name and contact details.
- Details about your transactions on our service.
- Contact or other information you provide for newsletters or other marketing.
- Your communications with us.
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Automated Information:
- Internet protocol (IP) address used to connect your device to the internet.
- Browser type and version, device type, device identifier, operating system, and platform.
- Mobile network data, a unique reference number linked to the data you enter on our system.
- Login details, the site from which you arrived at our service, and details of your activity with date/time stamps including pages you visited and your searches/transactions.
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Information from Others:
- Limited billing information provided by our payment provider for verification purposes, such as your name, email address, and billing address.
Why Do We Collect This Information?
We collect this information for the following reasons:
- To take steps at your request to enter into a contract with you and/or to perform such a contract, such as sending service messages, processing payments, and fulfilling orders.
- To manage and improve our service, including tracking usage patterns and preventing or detecting fraud or abuse.
- With your permission, to send you newsletters or other marketing materials.
- If you provide us with someone else’s email address for a “Refer A Friend” or similar offer, to send a referral message to that person.
How Long Do We Keep Personal Information?
We keep personal information indefinitely. You can close your account by emailing us at the above email address. Even after your account is closed, we may retain some of your information if reasonably needed for legal, regulatory, or other purposes, such as to deal with disputes, prevent fraud or abuse, and/or enforce our terms and conditions.
To Whom Do We Send or Make Available Your Personal Information?
We may share your personal information with the following third-party service providers:
- Delivery companies, website hosts, payment providers, businesses that help us send communications or monitor our website, and companies that provide us with e-commerce analytics and other IT services.
- Law enforcement authorities to help deal with fraud and abuse and/or
comply with legal requirements.
- Insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
- Potential buyers in the case of an actual or proposed (including negotiations for a) sale, merger, or business combination involving all or the relevant part of our business including related third parties.
Do We Send Your Information Outside the European Union?
If your personal data indicates that you are a resident of the European Union, your personal information, which we collect, is stored within the EU and is not transferred to any third countries except as follows:
- Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (analytics), Facebook (advertising), Mailchimp, and Mandrill (email delivery), and related third parties.
What About Cookies?
We and/or other companies use cookies and other tracking technologies on our website. Cookies are identifiers (small files of letters and numbers) that are sent to your web browser. Cookies are widely used to make websites work or work more efficiently as well as to provide information to the website owner or others. Some are temporary ‘session’ cookies that remain in the cookie file of your browser only until your browser is closed, whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie).
For further information on cookies, including how to use your browser to block them and how to delete existing cookies, you can click here. Note that if you configure your browser to reject cookies, our site’s functionality may be limited. Companies that provide us with a service also place cookies. Some of these cookies (e.g., from Google) may involve certain information such as your IP address and the web address of the page you’re visiting being sent to the company concerned.
How Do Analytics Cookies Work?
Analytics cookies help us track the number of visitors to our website and provide us with information about their visits. This information includes the duration of their visit, the pages they viewed, and where they came from. This helps us improve our website and ensure that users can find what they need easily. These cookies are provided by Google Analytics.
What Are Advertising Cookies Used For?
Advertising cookies are used to personalize ads on our site and other sites based on your use of our site. They also help measure ad effectiveness, such as how often you click on or view ads and whether you make a purchase from the advertiser. These cookies are provided by Google and Facebook.
What Are Payment Provider Cookies?
Payment provider cookies are placed by our payment provider PayPal if you use their payment services on our site. These cookies help ensure that your payment transactions are secure and that our payment system functions properly.
What Rights Do You Have?
If the legal requirements are met, you have the right to:
- Request access to your personal information.
- Rectify your personal information if there are mistakes.
- Delete or restrict the use of your personal information in certain circumstances.
- Exercise data portability.
- Withdraw any consent you’ve given (e.g., for marketing).
You may also have the right to object to the use of your personal information in certain circumstances.
If you have a complaint about how we are handling your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO). For more information about your rights, visit the ICO’s website.
Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us via email at contact@luxurywatchchallenge.com or write to us at the address listed on our website.
Effective Date: August 2024